Bug 161184 - Newly installed vn. 7.6.7 won't open .odt files
Summary: Newly installed vn. 7.6.7 won't open .odt files
Status: UNCONFIRMED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.6.7.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: possibleRegression
Depends on:
Blocks:
 
Reported: 2024-05-20 09:38 UTC by David Burnett-Hall
Modified: 2024-05-20 12:02 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description David Burnett-Hall 2024-05-20 09:38:10 UTC
Description:
I've just installed version 7.6.7.  But now I cannot open any existing document  (mostly .ODT, but also .DOCX).  Nor can I open a new text document.  How can I get back to an earlier version that actually works?

Actual Results:
I am ham-strung until I can open text documents.

Expected Results:
Nil


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Open text documents, of course.
Comment 1 Stéphane Guillou (stragu) 2024-05-20 10:22:35 UTC
What happens exactly when you try to open a file? Any error message? A crash? If it crashes, do you get a crash report dialog? If so, please submit one and share the link to it.

If you are able to open the Start Centre, or a different component to Writer (e.g. Calc, Draw...), please share the full version information copied from Help > About LibreOffice.

Please also try to reinstall/repair the installation by running the installer again.
Comment 2 David Burnett-Hall 2024-05-20 11:23:41 UTC
What happens?  No report, no message.  My attempt to open a file is simply ignored.

Version information?  I can still open and use spreadsheets with Calc.
Version: 7.6.7.2 (X86_64) / LibreOffice Community
Build ID: dd47e4b30cb7dab30588d6c79c651f218165e3c5
CPU threads: 8; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win
Locale: en-GB (en_GB); UI: en-US
Calc: threaded

Reinstall: Yes, I had already tried this.  I've tried it again: no effect noticeable.
Comment 3 Stéphane Guillou (stragu) 2024-05-20 11:31:12 UTC
Thank you.
You can get the older version from: https://downloadarchive.documentfoundation.org/libreoffice/old/7.6.6.3/win/x86_64/
You can then confirm that the issue is a regression, if downgrading to 7.6.6.3 does fix the issue.
Comment 4 David Burnett-Hall 2024-05-20 12:02:07 UTC
I have reinstalled vn. 7.6.6.3 (after having to uninstall 7.6.7.2 manually).  Now I can read and modify my .ODT and similar files.  Thank you.